Accessability

Getting here and Parking

The Kunstmuseum Luzern is located directly next to Lucerne train station. Parking for people with disabilities is available in the station parking P1+P2.

Assistance Dogs

Guide dogs and assistance dogs are allowed in the museum and the café.

Accompanying persons

Assistants do not pay admission. People with an IV pension receive a discounted admission price.

Elevator

You can reach the Kunstmuseum Luzern on the 4th floor directly via the elevator on the first floor. There is barrier-free access from the train station as well as from the shopping passage (left of the COOP) and from the station parking P1+P2 in the basement.

Café in the Kunstmuseum

The café is wheelchair accessible. It is located on the same floor as the museum and is reached via the lobby. The café and the museum are accessible independently from the lobby.

Entrance and Passages

All rooms of the Kunstmuseum Luzern are fully accessible and wheelchair friendly. There are automatic sliding glass doors in the basement, on the ground floor and on the 4th floor at the museum entrance. Lift, ticket desk and museum entrance are close by.

Wheelchair, Rollator

A wheelchair and a rollator are available at the museum’s ticket desk.

Restroom

There is a wheelchair accessible toilet by the ticket desk. We would like to remind all visitors that these restrooms are reserved exclusively for people with disabilities and should be accessible at all times. Thank you for your support.

Bags

Handbags up to the size DIN Y 1 (c. 20 x 30 x 10 cm) may betaken into the exhibition. This does not apply to bags required for medical equipment such as ventilators.

Seating Options

Folding chairs can be taken on the tour. There are benches in individual rooms.

Scents, Smells

Sometimes, smells can be noticeable in the museum. If these are part of an exhibition, this will be indicated.

Silent Time Slots

On Tuesday and Thursday afternoons after 4 pm, there is usually less people in the museum.

Contact

We want to make art accessible to everyone. Our team is trained and is also familiar with the Sunflower Lanyard as a symbol for invisible disabilities. If you have any questions or need assistance, please contact us, we are happy to help.
+41 41 226 78 00

Contact persons at the reception (Lara Ens, Sonja Fuchs, Dania Schellenberg, Katharina Schulik and Yvonne Zorzi)